Privacy policy

Responsible for treatment

The company responsible for the treatment of your data under this Privacy Policy is:

Educa Borras, Sau

NIF: A08937435

Address: C / OSona, 1 (08192) Sant Quirze del Vallès

Email address: RGPD @educaborras.com

Web: educaborras.com , .puzzlepassion.com , .magiaborras.com , .educapersonalizados.com

Telephone: 937216820

Registered in the Mercantile Registry of Barcelona, Volume: 6.076, Book: 5.368, Section: 2nd, Folio: 41, Sheet: 71.737, Registration: 1st

In Educa Borras, SAU, we recognize the importance of protecting your personal information and we are committed to treating you with responsibility and in accordance with data protection laws.

This Privacy Policy aims to regulate all aspects related to the processing of data from different users who navigate or facilitate their personal data through the different forms located on the Web.

Personal information

A personal data is the information that identifies you or makes it identifiable. Through the web, in the boxes established to the effect we collect the personal data that the user communicates: name, surname, email, telephone, postal address, population, etc., as well as all those data that voluntarily provides us through any of the social networks of which The user is registered. In this case, privacy will depend on the configuration itself established by the user as well as the terms and conditions of the Social Network itself.

The user's visit to the Web does not imply that you have to provide any information about your personal data. However, if facilitated, the data will be treated lawyer at all times at the principles and rights collected in the RGPD 2016/679 of April 27, 2016 and the LopDGDD 3/2018 of December 5.

Purpose, duration and legitimation of treatment:

The data that the user provides us will be treated with the following purposes:

Address the request or request made by the user through the contact form located on the web. We collect and deal with the user's personal data to be able to process and manage your request, a consultation or any request made through that form. These data will be kept during the time necessary to comply with your request and during the time established by law with a minimum duration of 3 years.

The basis for legitimization of data treatment will be the consent that the user grants when selecting the acceptance check box of our Privacy Policy before sending the request. The user has the right to revoke his consent at any time without affecting the lying of treatment based on prior consent to his withdrawal.

Improve your experience by sailing the web. These data will be kept while the user does not revoke his consent to the treatment of them by eliminating cookies and during the time established by law with a minimum duration of 3 years.

The base of legitimation to improve your experience by sailing the web is the consent that the user grants by accepting cookies. The user has the right to revoke his consent at any time without affecting the lying of treatment based on prior consent to his withdrawal.

Manage our social networks and send information about our activities and products. These data will be kept while the user does not revoke his consent to the treatment of them and during the time established by law with a minimum duration of 3 years.

The legitimate basis for managing our social networks and sending our activities and novelties is the consent that gives us for it. The user has the right to revoke his consent at any time without affecting the lying of treatment based on prior consent to his withdrawal.

Manage the discharge and participation of the user in the blog Commentary Form located on the web. Said comments will be managed by the WordPress platform. The data provided will be kept while the user does not request the low subscription to the content of the blog and during the time established by law with a minimum duration of 3 years.

The basis for legitimization of data treatment will be the consent that the user grants by registering through the Subscription Form and when selecting the acceptance check box before sending your request. The user has the right to revoke his consent at any time without affecting the lying of treatment based on prior consent to his withdrawal.

Attend and manage the purchase made by the user through the purchase form located on the web. We collect and treat the user's personal data to process the order and subsequent payment of the products and services offered on the Web. These data will be kept during the time the contractual relationship between the Parties lasts and during the time established by the Law for compliance with tax obligations.

The base of legitimation of data treatment will be the execution of a contract of sale in which the interested person is a party. In case the user does not provide his personal data, his purchase can not be managed, not being able to provide the requested service.

Send communications, Bulletins or Newsletters about Educa Products Borras, SAU. Under the consent of the User we collect and treat your personal data to be able to send you information about our products and services. These data will be kept while the user does not revoke his consent to the treatment of them and during the time established by law with a minimum duration of 3 years.

The basis for legitimization of data treatment will be the consent that the user grants when selecting the acceptance check box of our Privacy Policy before subscribing to the Newsletter in form enabled for this effect on the Web. The user has the right to revoke his consent at any time without affecting the lying of treatment based on prior consent to his withdrawal.

Manage the curriculum referred by the person interested through the form enabled for this purpose and include it in the company's candidate database. These data will be discussed during the maximum period of one year, elapsed which, will proceed to block the data during the time established legally, guaranteeing a total respect for confidentiality in both treatment and subsequent destruction.

The legitimate basis for managing and treating the curriculum of the person concerned is its consent which manifests when performing an affirmative action of shipping and selecting the acceptance box of our Privacy Policy prior to your shipment. The user has the right to revoke his consent at any time without affecting the lying of treatment based on prior consent to his withdrawal.

Register and manage an account as a "user / a recorded" through the form located on the Web and that will allow the user to access their private service area and inform you of our activities, being able to send commercial communications from any electronic media of our services. These data will be kept while the user does not request its low registration and during the time established by law with a minimum duration of 3 years.

The basis for legitimization of data processing will be the consent that the user grants when registering through the registration form and selecting the acceptance check box from our Privacy Policy before sending your request. The user has the right to revoke his consent at any time without affecting the lying of treatment based on prior consent to his withdrawal.

Manage the "Contact" service offered on our website for any questions about our services / products. In order to constantly improve the quality of our customer service, we recorded the chat history for analysis and improvement purposes. These records are eliminated once evaluated and having complied with the time established by law with a minimum duration of 3 years.

The base of legitimation is the consent that gives us for use of the service. The user has the right to revoke his consent at any time without affecting the lying of treatment based on prior consent to his withdrawal.

Manage the communications submitted through the complaints channel implemented by the person in charge. We will deal with personal data (if the communication is not anonymous) and information provided by the person interested in order to manage and resolve the complaint made through the channel and which is accessed through the Web.

The base of legitimization of the treatment thereof is the fulfillment of a mission carried out in public interest, as well as compliance with a legal obligation. The data will be kept only during the essential time to decide whether or not it is appropriate or not initiated an investigation into the facts denounced. In any case, after three months since the introduction of the data, if the complaint has not prospered, they can only be conserved for the purpose of leaving evidence of the system, anonimized. In case the complaint has prospered, it will be suppressed and blocking the internal complaints system, preserving for a period not exceeding ten years. The data may continue to be treated by the competent authority and body in case of investigation of the facts denounced.

Only data will be communicated to third parties when necessary for the adoption of disciplinary measures or for the processing of judicial proceedings, which, where appropriate, proceed without prejudice to the notification to the competent authority of constitutive facts of the criminal illicit or Administrative.

Assignment or communication of personal data and international transfers

Your data will not be communicated or assigned to third parties, unless there is any legal obligation or those providers linked to the responsible who act as in charge of the treatment.

Our servers are located in the European Union, and with a general nature, we hire service providers also located within the European Economic Area or in countries that have been declared with an adequate level of protection.

If we need to use external service providers that require the transmission of personal data outside the European Union or in countries that have not been declared with an adequate level of protection, we will make sure to guarantee the safety and legitimacy of the treatment of your data through adequacy decisions, Type clauses, binding corporate standards, exceptions or any other instrument approved by the Control Authority that offers adequate guarantees for the realization of the International Data Transfer.

Data update

It is important that so that we can maintain the up-to-date personal data, the user always informs us that there has been any modification in them, otherwise, we do not respond to the veracity of them.

The user guarantees that the personal data provided are true, ensuring that all the information provided corresponds to the real situation, which is updated and is accurate, being forced to communicate any modification.

Third-party data

If the user facilitates data from third parties for any purpose to Educa Borras, SAU, it guarantees that it has obtained this data in a lawful manner, which has previously reported those affected, obtaining their consent to communicate them and that the information provided is accurate and truthful.

Mandatory character of the requested information

All our forms have an asterisk (*) in the required data. If the user does not facilitate these fields, or does not check the Privacy Policy Acceptance check box, the information is not allowed.

Use of passwords

In order to access the private area, the user must "log in" and include the email address and password generated in the registration form according to the complexity rules that are established at each time on the Web.

Users are responsible for the adequate custody and confidentiality of any identifiers and / or passwords they have selected in the registry, and commit themselves not to yield their use to third parties, or allow their access to foreign people.

Likewise, it will be the user's obligation to immediately notify the responsible manner any fact that allows the misuse of identifiers and / or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate Cancellation.

Rights of the interested persons

You have the right to access your data and obtain confirmation about your treatment, as well as a copy of the personal data subject to treatment. You have the right to update them and request the rectification of data that are inaccurate or request deletion when the data is not necessary for the purposes for which they were collected. You can request the limitation in the treatment of your data and oppose the treatment of them revoking their consent, as well as exercising the right to data portability. In the same way, you have the right not to be discussed based solely on the automated treatment of your personal data. You can exercise your rights by contacting us RGPD @educaborras.com

If you consider that your rights have not been properly addressed, you have the right to file a claim before the Control Authority in www.aepd.es.

Treatment of minors data

Who facilitates the data through the forms of this website and accepts its treatment declares to be over 14 years, with the access and use of the portal at least of that age was prohibited. If at any time, the person in charge detects that one under 14 has provided personal data, we will proceed to the cancellation of them. Likewise, parents or guardians may in any case go to Educa Borras, SAU to block the child's access account in their charge that would have been recorded by falsifying their identity.

Social networks

The object of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination to the activities that our organization develops. These tools store personal data on the respective services servers and are governed by their own privacy policy. The revision and reading of the conditions of use and privacy policy of the social network is recommended at the time of registering, taking into account the different configuration possibilities in relation to the degree of privacy of the user profile in the social network.

Likewise, the person in charge reserves the right to eliminate any information published by third parties from their social networks, incite it or contains messages that attempt against the dignity of people or institutions. As well as the right to block or denounce the author profile of these messages.

Cookie treatment

A cookie is a small file that is downloaded and stored on the user's computer when it accesses a web page. Cookies allow the Web, among other things, store and retrieve information about user or your computer's navigation habits and, depending on the information they contain and how you use your computer, can be used to recognize the user.

The user has the option to prevent generation of cookies, by selecting the corresponding option in its browser program. You can get more information by reading our cookies policy.

Date of update: 10/14/2025